ASTRAHUB
[ Legal ]

Privacy Policy

Last updated: May 16, 2026

1. Introduction

ASTRAHUB ("we", "our", or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us through our digital channels.

2. Information We Collect

We may collect the following categories of information:

  • Contact details you provide voluntarily: name, phone number, company, email, and any message content submitted through the order form or WhatsApp.
  • Technical data: IP address, browser type, device type, referring URL, and pages visited, collected via standard server logs and analytics.
  • Communication content: messages exchanged via our embedded chat, WhatsApp, or email.

3. How We Use Your Information

  • To respond to enquiries and prepare commercial proposals.
  • To provide and improve our services.
  • To maintain the security and performance of our website.
  • To comply with applicable legal obligations.

4. Legal Basis

We process personal data on the basis of your consent (provided when you submit a form or initiate a conversation), our legitimate interest in operating our business, and where required, to comply with legal obligations.

5. Data Sharing

We do not sell or rent your personal data. We may share limited information with trusted service providers that help us operate (hosting, analytics, messaging platforms such as WhatsApp and our chat infrastructure). All such providers are required to protect your information.

6. Cookies and Analytics

Our website may use cookies and similar technologies to ensure proper functioning and to understand how visitors interact with the site. You can control cookies through your browser settings.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw your consent at any time.
  • Object to or restrict certain processing activities.

To exercise any of these rights, contact us using the details below.

9. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us: